Vialinx provides near-shore Business Process Outsourcing for Contact Center services to companies seeking to improve quality and efficiency while saving 30% to 40 % for similar services in the U.S. The company's value proposition is based on its long term relationship with clients showing it can meet or exceed any metrics performed whether in-house or outsourced.
Why Choose Vialinx?
Vialinx hosts a unique entrepreneurial work environment that caters to the needs and requirements of its U.S. based clientele by offering low cost, high performance solutions.
By offering customizable and dedicated telecom solutions for inbound and outbound calls as well as chat and email processing, Vialinx specializes in high end customer service, difficult sales and lead generation as well as post sale retention services.
Clients of Vialinx have become strategic partners utilizing the company for new ways of revenue generation and relationship management services. Our team consists of leading professionals in the Costa Rican market with proven experience, language and technical skills.